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Roberto Durville Paris | Terms & Conditons | Free Shipping
shipping

SHIPPING POLICY

FREE SHIPPING OFFER
For a limited time, ROBERTO DURVILLE is offering FREE STANDARD SHIPPING on all online orders over $70, after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders.

Please allow 1-3 business days for handling time. Once you receive a shipping confirmation email, your item (s) will be delivered depending on the shipping method you select. Your shoes will arrive in 1-5 days, within the continental United States.  We are not shipping your order to P.O. Boxes.

You will be notified of upcoming shipments with an email notification that will be sent to the e-mail address on file. It is up to the member to inform us if the billing address, shipping address and e-mail addresses change.

RETURN POLICY

We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 30 days of purchase.

Refunds will be credited to your original method of payment. Items can only be returned or exchanged in the country in which they were originally purchased.

To return your item, ship them back to the Roberto Durville US store:

DEL AMO FASHION CENTER
UPPER LEVEL – NEW WING
21540 HAWTHORNE BLVD. #518
TORRANCE, CA 90503

Return costs are at the charge of the customer. Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer.

RETURN

TERMS AND CONDITIONS

Welcome to the ROBERTO DURVILLE website (the “Site”). We are very pleased to welcome you to our site, but before you read on we would be grateful if you would take a few minutes to read the important information that follows.

 

RIGHTS

All of the material you see on this Site is owned by us or used by us with the consent of the owner. We are very happy for you to visit this Site and to print copies of material on it for your personal, non-commercial use, but all other copying is prohibited and all other rights are reserved.

 

TRADEMARKS

The words ROBERTO DURVILLE are trademarks and are registered under the laws of many different countries. We also own the other logos and creative materials that you will see on our product pack and on this Site (except where otherwise indicated). We (and the other owners of materials used on this Site) are proud of these precious assets and make every effort to protect them. Any use or reproduction of these trademarks without the express prior written consent of the Company is prohibited.

 

OUR LIABILITY

To the fullest extent possible of the law we (and all of our sister, parent and subsidiary companies, and our respective officers, directors, employees, and agents) exclude all liability for any loss or damage (including direct, indirect, economic or consequential loss or damage) suffered by you as a result of any visit to or use of this Site or of any materials provided on it or downloaded from it, as well as your inability to use this Site or any error in the provision of this Site, any computer virus or other executable code that you may download, and any other defect that is transmitted through this Site, whether such loss or damage arises from our negligence or otherwise, and even if we are expressly informed of the possibility of such loss or damage.

 

CHANGES TO THESE TERMS

We may amend these Terms from time to time. We will post changes to these Terms on this Site.

 

LAW AND JURISDICTION

These Terms and any matter relating to this Site (including but not limited to our privacy policy) will be governed in accordance with the laws of the State of California, United States and the courts of California (both state and federal, as appropriate in the circumstances) shall have exclusive jurisdiction in respect of any dispute or controversy involving your use of this site, our privacy policy, and/or your purchase of our products.

 

PERSONAL INFORMATION

During your visit to Our Site, we will only collect personal information that you choose to provide, if for example you: contact us with an inquiry; register on the Site; enter a competition; request us to provide you with further information; post information to a public area of the site or take advantage of a promotion or purchase a product you can choose to have further information sent to you about products or events we think may interest you by opting-in on the page where you submit your personal information or when you make a purchase from our online store.

We will collect from you general contact information (such as name and e-mail address, address, and phone numbers) as well as demographic information (such as gender and zip code, income, credit card and other payment information), information about your product preferences (such as specific wines and vintages in which you have interest or that you purchase), and the like. We may disclose this information to our corporate affiliates, agents, website operators, and companies that handle order fulfillment on our behalf, as well as law enforcement authorities. Date of birth information requested on the entry page of our site is used only to validate that you are of legal drinking age to enter our site.

We may also use your information to enhance your visit to Our Site and to create a general demographic profile of visitors. However, once your session ends (approximately 20 minutes after leaving the site or upon closing all instances of your web browser), the data will only be used in a collated form and We will not be able to identify you personally from such data.

We will endeavor to ensure that the personal information you submit to us is kept private and secure. We will not sell, rent or otherwise disclose the personal information you provide to Us through the Site to third parties (other than Our sister, parent, subsidiary, affiliate or associated companies or service providers we have retained to perform services on our behalf) unless we are required to do so by law. If you wish us to remove your personal details from our marketing database at any time, please email us. Some information pertaining to online purchases may remain in our offline databases as a record of the transaction.

 

SALE AND TRANSFER

In the event of a sale, transfer, merger, change of control, consolidation, reorganization or liquidation of ROBERTO DURVILLE or its parent company, We may sell, transfer or assign to third parties information you have provided to Us including, but not limited to, personally identifiable information and other information concerning your relationship with Us.

 

PUBLIC AREAS

Any information you post on the public areas of the Site (e.g. chat rooms, blog, bulletin boards) are accessible to and used by others and may result in unsolicited messages or other contact from others. You are advised to use caution when posting personal information about yourself in public areas of this Site.

 

COOKIES

We may use “cookies” to help us recognize you on any return visits you make to our Site and to make any registration or other procedures easier for you. Cookies are small pieces of information, which will be stored by your browser on your computer’s hard drive. The cookies used by us will not give us any personal details about you.

For more information on cookies, please visit www.allaboutcookies.org.

 

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  This Site is directed for use by adults. Those under the age of 13 should not use this website.  In addition, if you are aged 13 or older but under the age of majority in the jurisdiction in which you reside, your parent of guardian should use this website on your behalf and you should not use the website on your own or provide any personal information to ROBERTO DURVILLE. ROBERTO DURVILLE and its affiliates reserve the right to refuse service, terminate accounts or cancel orders in their sole discretion.

 

PRODUCT INFORMATION

The products available for sale and/or distribution by ROBERTO DURVILLE are available only in the contiguous united states (i.e. the U.S.A.. less alaska and hawaii) and this website is directed only at customers and prospective customers in those states. ROBERTO DURVILLE and its affiliates attempt to be as accurate as possible in describing all products available for sale and/or distribution by ROBERTO DURVILLE. However, ROBERTO DURVILLE does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current or error-free.

Price and availability information provided on this website is subject to change without notice.  All prices quoted are in u.s. dollars.

This website and its contents are not to be construed as an offer to sell any product or service.

 

EXCLUSION OF WARRANTIES

ROBERTO DURVILLE makes no representation or warranty regarding the functionality, the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free.  ROBERTO DURVILLE does not represent, warrant or undertake that any errors on or relating to this website will be corrected, or that any server from which the website is operated is or will be free from viruses or other harmful components. All material or information on this website is provided to you “as is”, “with all faults” and without warranties of any kind, whether express or implied. ROBERTO DURVILLE and its licensors disclaim all warranties or conditions, written or oral, statutory, express or implied, including without limitation, warranties or conditions of merchantability, quality, durability, suitability or fitness for a particular purpose. These exclusions are in addition to any specific exclusion otherwise provided in these terms and conditions. Because certain federal, state or provincial laws do not permit the exclusion of certain warranties, these exclusions may not apply to you.